Communication skills definition. Communication skills at work.
Communication skills definition.
Communication skills at work
The concept of communication skills
Definition 1
Communication skills include the ability of a person to communicate with others, correctly interpret and transmit received information.
The famous Russian psychologist, L. Vygotsky, Zaporozhets, Leontiev, Licina, Rubin \ u200c Stein, Elkonin, Communication is considered one of the most important conditions for human development, which is an important factor in the formation of human personality. It serves several important functions in human life:
The organization of joint activities;
Ensuring a person's mental comfort;
Behavior and activity management;
Meeting the need for communication;
Self-irrigation.
Communication ability refers to the knowledge of the terms and conditions of communication, knowledge of communication technology. Having the necessary level of communication ability, a person becomes a personal matter of communication.
These skills are important in society, if necessary, interacting with a wide range of people on a daily basis. Some professions, where communication is the main mode of work, present special needs for a person to have these skills, for example, journalism, academia, sociology, psychology. At the same time, communication skills are important for any person, communication, psychological satisfaction and social realization. People who neglect their development are more difficult to realize for themselves.
Communication ability is a concept that is synonymous with communication skills in psychology.
Definition 2
Communication ability is a set of human skills that are relevant to a particular social environment and knowledge of cultural norms, mastery of etiquette, good reproduction, efficient use of communication tools in communication, customs and practices.
These skills are acquired with the help of additional study of various sciences in addition to the individual's social experience. We get some information on the education process. But this is not sufficient for the successful establishment of communication communication, it is necessary to follow the parameters expected by other participants in the interaction.
Communication skills and abilities
There are some capabilities that enable the person to communicate:
The ability to address the socio-psychological characteristics of a communication situation;
Communication programming, which implies that a person is able to direct the conversation in the direction he needs, depending on the purpose and personal preferences of the conversation;
Communication management, which allows you to get answers to questions the interlocutor does not want to talk about;
The ability to receive and provide signs of attention;
Ability to respond to criticism;
The ability to respond to the interlocutor's provocative behavior;
The ability to listen;
The ability to deny the requests of others;
The ability to empathize and support;
To properly receive compassion and support from the people around you;
Contact
Respond properly to attempts to make a connection.
Terms of communication
There are general terms for any conditions and type of communication:
Communication thinking should be perfectly clear to those who wish to voice it;
Interlocutor \ u200cs must be prepared for mutual understanding and to make their positions more understandable;
Vocal phrases should not be used to imply several meanings, be precise and specific;
Attention should be paid to wordless signs in the communication process, i.e., to facial expressions, gestures, implications, communication information.
Subject to these rules, communication skills are improved and communication becomes one way among people with psychological barriers.
Good day to you, dear friend!
Sometimes in the job description you can clearly see the need for advanced communication skills. How to properly reflect communication skills on a resume?
Communication skills are important in many professions and positions. However, if he can afford to write something like "high level communication skills" or "socialization," what about the candidate?
Write "mingling" on a resume? No, it doesn't. It's not about anything.
Completely copy what is in the job description for this skill? On the one hand - right, no one has canceled key phrases. On the other hand, it looks like fraud. I took it and copied it - order for the hero! The resume is in the basket ...
The main idea is this: a skill or quality that clearly highlights the candidate's requirements in the job description - should be "smear" throughout the resume. It should "go through" several "cracks"
More on this below.
Without such requirements, you cannot write about infamous socialization. These branded phrases like "workable", "mingling" and "goal-oriented" have left everyone in hell. It is just futility and nothing else.
In a nutshell, that’s what sets it apart. It is better not to write anything than to "tease the geese" with their sore "working ability".
What should be done properly?
By the way, the above phrase can be accepted as one of the options.
Option number 1
Don't write anything about personal qualities in general. If there are no obvious requirements in the specification, then the choice is quite functional. I assure you, nothing is better than verbal cliches, from which many are already twisting.
Option number 2
Come up with more or less intelligent language. It is unique as you personally understand it.
For example: Sociable - I have the ability to build relationships based on mutual respect and understanding of common tasks. Not ideal, but something already. Examples of other formulations we discussed in the article.
Option number 3
Suitable when the need (for the same socialization) is clearly expressed.
It is not important to say, but it is important to prove that you have this quality. That is, "embed" this property in different parts of the resume.
Candidate image
When this socialization "spreads" and "differs" across the resume, the person reading the resume develops a corresponding image of the candidate.
For example, the same writing skills. A properly written resume is a demonstration of communication
Communication skills at work
The concept of communication skills
Definition 1
Communication skills include the ability of a person to communicate with others, correctly interpret and transmit received information.
The famous Russian psychologist, L. Vygotsky, Zaporozhets, Leontiev, Licina, Rubin \ u200c Stein, Elkonin, Communication is considered one of the most important conditions for human development, which is an important factor in the formation of human personality. It serves several important functions in human life:
The organization of joint activities;
Ensuring a person's mental comfort;
Behavior and activity management;
Meeting the need for communication;
Self-irrigation.
Communication ability refers to the knowledge of the terms and conditions of communication, knowledge of communication technology. Having the necessary level of communication ability, a person becomes a personal matter of communication.
These skills are important in society, if necessary, interacting with a wide range of people on a daily basis. Some professions, where communication is the main mode of work, present special needs for a person to have these skills, for example, journalism, academia, sociology, psychology. At the same time, communication skills are important for any person, communication, psychological satisfaction and social realization. People who neglect their development are more difficult to realize for themselves.
Communication ability is a concept that is synonymous with communication skills in psychology.
Definition 2
Communication ability is a set of human skills that are relevant to a particular social environment and knowledge of cultural norms, mastery of etiquette, good reproduction, efficient use of communication tools in communication, customs and practices.
These skills are acquired with the help of additional study of various sciences in addition to the individual's social experience. We get some information on the education process. But this is not sufficient for the successful establishment of communication communication, it is necessary to follow the parameters expected by other participants in the interaction.
Communication skills and abilities
There are some capabilities that enable the person to communicate:
The ability to address the socio-psychological characteristics of a communication situation;
Communication programming, which implies that a person is able to direct the conversation in the direction he needs, depending on the purpose and personal preferences of the conversation;
Communication management, which allows you to get answers to questions the interlocutor does not want to talk about;
The ability to receive and provide signs of attention;
Ability to respond to criticism;
The ability to respond to the interlocutor's provocative behavior;
The ability to listen;
The ability to deny the requests of others;
The ability to empathize and support;
To properly receive compassion and support from the people around you;
Contact
Respond properly to attempts to make a connection.
Terms of communication
There are general terms for any conditions and type of communication:
Communication thinking should be perfectly clear to those who wish to voice it;
Interlocutor \ u200cs must be prepared for mutual understanding and to make their positions more understandable;
Vocal phrases should not be used to imply several meanings, be precise and specific;
Attention should be paid to wordless signs in the communication process, i.e., to facial expressions, gestures, implications, communication information.
Subject to these rules, communication skills are improved and communication becomes one way among people with psychological barriers.
Good day to you, dear friend!
Sometimes in the job description you can clearly see the need for advanced communication skills. How to properly reflect communication skills on a resume?
Communication skills are important in many professions and positions. However, if he can afford to write something like "high level communication skills" or "socialization," what about the candidate?
Write "mingling" on a resume? No, it doesn't. It's not about anything.
Completely copy what is in the job description for this skill? On the one hand - right, no one has canceled key phrases. On the other hand, it looks like fraud. I took it and copied it - order for the hero! The resume is in the basket ...
The main idea is this: a skill or quality that clearly highlights the candidate's requirements in the job description - should be "smear" throughout the resume. It should "go through" several "cracks"
Without such requirements, you cannot write about infamous socialization. These branded phrases like "workable", "mingling" and "goal-oriented" have left everyone in hell. It is just futility and nothing else.
In a nutshell, that’s what sets it apart. It is better not to write anything than to "tease the geese" with their sore "working ability".
What should be done properly?
By the way, the above phrase can be accepted as one of the options.
Option number 1
Don't write anything about personal qualities in general. If there are no obvious requirements in the specification, then the choice is quite functional. I assure you, nothing is better than verbal cliches, from which many are already twisting.
Option number 2
Come up with more or less intelligent language. It is unique as you personally understand it.
For example: Sociable - I have the ability to build relationships based on mutual respect and understanding of common tasks. Not ideal, but something already. Examples of other formulations we discussed in the article.
Option number 3
Suitable when the need (for the same socialization) is clearly expressed.
It is not important to say, but it is important to prove that you have this quality. That is, "embed" this property in different parts of the resume.
Candidate image
When this socialization "spreads" and "differs" across the resume, the person reading the resume develops a corresponding image of the candidate.
For example, the same writing skills. A properly written resume is a demonstration of communication
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